Remote Pediatric Front Desk Specialist

PAFC; Warminster Township (Bucks County); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Pediatric Associates Family of Companies is seeking a Medical Receptionist to greet patients and visitors, handle check-in/out, collect payments, and schedule follow-up appointments. The role involves updating demographics, verifying insurance, and supporting office operations with a professional and welcoming presence.

Candidates should have at least 1 year in a medical office, strong computer and communication skills, and a commitment to patient confidentiality.

Qualifications

• 1 year of experience in a medical office preferred.
• Ability to learn Pediatric Associates procedures and policies.
• Proficient grammar, spelling, and verbal skills for patient communication.
• Knowledge of computer systems and medical terminology desired.

Responsibilities

• Check-in patients: collect demographics, insurance, co-pays, and consent forms.
• Check-out: collect balances, provide visit summaries, schedule follow-ups.
• Verify insurance and PCP eligibility; contact patients as needed.
• Post charges and payments; perform reconciliation.
• Scan/upload documents using the Document Management system.
• Maintain a clean waiting area and assist office staff.
• Participate in staff meetings.

Skills

Customer service

Phone etiquette

Medical terminology

Computer literacy

Data entry

Privacy & confidentiality

Tools

EHR (electronic health record)

Document management system

Scanner/Printer/Fax

Job description

Pediatric Associates Family of Companies is seeking a Medical Receptionist to greet patients and visitors, handle check-in/out, collect payments, and schedule follow-up appointments. The role involves updating demographics, verifying insurance, and supporting office operations with a professional and welcoming presence.

Candidates should have at least 1 year in a medical office, strong computer and communication skills, and a commitment to patient confidentiality.