Pediatric Front Desk Specialist (Remote Options)

Pafc; Phoenix (AZ); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Pediatric Associates in Phoenix, AZ is seeking a friendly Medical Receptionist to greet patients, collect payments, and support the front desk operations. This role emphasizes patient experience, accurate check-ins/outs, and coordinating with care teams in a pediatric setting.

The ideal candidate has at least 1 year of medical office experience, a valid driver's license, and strong communication skills. Schedule: Monday–Friday 8:00am–5:00pm with occasional Saturday rotation.

Qualifications

• Minimum 1 year experience in a medical office setting.
• Active driver’s license for duration of employment.
• Excellent customer service and professional communication.

Responsibilities

• Check-in patients upon arrival: update demographics, insurance, PCP, collect co-pays and forms.
• Check-out patients: collect balances, provide visit summaries and referrals.
• Verify patient insurance through Batch Eligibility or on demand.
• Post-patient charges and payments; reconcile accounts.
• Scan and upload documents; manage mail and office paperwork.
• Support staff and participate in meetings.

Skills

Customer service

Communication

Phone etiquette

Computer literacy

Teamwork

Job description

Pediatric Associates in Phoenix, AZ is seeking a friendly Medical Receptionist to greet patients, collect payments, and support the front desk operations. This role emphasizes patient experience, accurate check-ins/outs, and coordinating with care teams in a pediatric setting.

The ideal candidate has at least 1 year of medical office experience, a valid driver's license, and strong communication skills. Schedule: Monday–Friday 8:00am–5:00pm with occasional Saturday rotation.