Pediatric Front Desk Specialist - Remote/Hybrid

Pediatric Associates; Miami (FL); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Pediatric Associates seeks a friendly Medical Receptionist to greet patients and visitors, collect information, and handle check-in/check-out processes. The role supports the front desk, manages payments, and directs patients to appropriate services. You will maintain confidentiality and use basic office software daily.

Some travel between offices may be required; a valid driver's license and reliable transportation are preferred. Experience in a medical office is a plus, but not required.

Qualifications

• Ability to learn Pediatric Associates procedures, policies, and protocols.
• Proficient grammar, spelling, and verbal skills for patient communication.
• Read, comprehend, and follow oral and written instructions.
• Knowledge of computer systems and medical terminology.

Responsibilities

• Check-in patients on arrival; update demographics and insurance information.
• Check out patients; collect balances and provide visit summaries.
• Verify insurance and active status; contact when issues arise.
• Post charges and payments; reconcile accounts.
• Scan and upload documents; maintain a clean waiting area.
• Assist in staff meetings and support front desk operations.

Skills

Customer service

Phone etiquette

Professional communication

Medical terminology

Computer literacy

Data entry

Tools

Scanner

Printer

Fax machine

Electronic health records

Job description

Pediatric Associates seeks a friendly Medical Receptionist to greet patients and visitors, collect information, and handle check-in/check-out processes. The role supports the front desk, manages payments, and directs patients to appropriate services. You will maintain confidentiality and use basic office software daily.

Some travel between offices may be required; a valid driver's license and reliable transportation are preferred. Experience in a medical office is a plus, but not required.