Pediatrics Front Desk & Patient Services Specialist

Paycom; Clarksville (TN); On-site; USD 32,000 - 38,000; Full time

Job summary

Premier Medical Group is seeking a receptionist to perform day-to-day administrative tasks in a medical office. You will greet patients, manage calls, verify demographics, and assist with chart maintenance and billing inquiries.

Ideal candidates have a high school diploma or GED and at least one year in customer service, with strong communication and confidentiality skills to support a smooth patient experience.

Qualifications

• Requires a high school diploma or GED.
• One year of customer service or reception experience preferred.
• Strong grammar, spelling and punctuation for accurate data entry.

Responsibilities

• Greet and assist patients and visitors professionally.
• Handle incoming calls and direct them appropriately.
• Verify information and update patient demographics and insurance details.
• Explain financial obligations and collect copays and balances.
• Schedule and coordinate patient appointments per procedures.
• Maintain cleanliness and organization of reception and files.
• Process and file documents, import lab/hospital reports to charts.
• Maintain patient confidentiality and HIPAA compliance.
• Support staff with message relay and appointment reminders.
• Assist with cash handling and balance the cash drawer.
• Attend staff meetings and participate in team initiatives.

Skills

Grammar and punctuation

Basic arithmetic

Computer operation

Phone etiquette

Communication

Confidentiality

Active listening

Organization

Education

High school diploma or GED

Tools

Xerox machine

Computer

Job description

Premier Medical Group is seeking a receptionist to perform day-to-day administrative tasks in a medical office. You will greet patients, manage calls, verify demographics, and assist with chart maintenance and billing inquiries.

Ideal candidates have a high school diploma or GED and at least one year in customer service, with strong communication and confidentiality skills to support a smooth patient experience.