Remote Payroll Client Advocate | Uncapped Income

Payentry; United States; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical & dental for you and family

Life, short-term and long-term disable

401(k) with company match

Health Savings Account or Flexible-Sp.

Generous paid time off

Job summary

Payentry is seeking a Client Advocate to join its Client Experience Team. This fully remote role centers on building strong client relationships, delivering outstanding service, and learning our system to expand product use.

You will engage clients with our payroll, time & attendance, HR tools, and related features, supported by a collaborative team that values initiative and continuous improvement.

Qualifications

• A passion for customer service.
• A high level of integrity always and the capacity to find something positive in everything.
• The ability to challenge thinking and influence others in more productive ways.
• The aptitude to innovate and be passionately exceptional.
• An inquisitive nature and the skill to ask engaging questions.
• A commitment to teamwork.

Responsibilities

• Establish and manage positive relationships with new and existing clients.
• Deliver exceptional customer service experience.
• Support client's needs and requests.
• Responsible for learning and understanding system functionality.
• Engage clients in product features and functionality.
• Work with a great team to support our clients.
• Utilize our technology to assist with payroll, time & attendance, HR and much more!

Skills

Customer service

Integrity

Influence and thinking

Innovation

Questioning and curiosity

Teamwork

Job description

Payentry is seeking a Client Advocate to join its Client Experience Team. This fully remote role centers on building strong client relationships, delivering outstanding service, and learning our system to expand product use.

You will engage clients with our payroll, time & attendance, HR tools, and related features, supported by a collaborative team that values initiative and continuous improvement.