Hybrid Payroll Implementation Specialist | Growth & Training

Payentry; United States; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Partial medical & dental coverage

Fully paid life insurance

Disability coverage

401(k) with up to 4% match

Health Savings Account contributions

Discretionary paid time off

Job summary

Payentry is seeking a Payroll Implementation Consultant to join our Client Experience Team. You will assist with onboarding, train clients on our payroll and HR platform, and build strong relationships throughout the implementation process.

The role emphasizes delivering exceptional service, supporting diverse client needs, and collaborating with teammates in a hybrid work environment. A customer-focused, results-driven mindset is essential for success.

Qualifications

• 3+ years of payroll processing or implementation experience.
• Strong customer service focus and communication skills.
• Excellent multitasking and project management abilities.
• High integrity, professionalism, and positive attitude.
• Collaborative mindset with a drive to improve processes.

Responsibilities

• Support onboarding for new clients as a subject matter expert.
• Help clients develop skills to use the platform effectively.
• Build and maintain strong client relationships throughout implementation.
• Deliver exceptional customer service to ensure client satisfaction.
• Provide comprehensive training on system functionality and address client needs.
• Develop deep understanding of the platform to engage clients effectively.
• Collaborate with the team to ensure smooth support and service delivery.
• Utilize technology to support payroll, time & attendance, HR, and other client needs.

Skills

Payroll processing

Implementation

Project management

Customer service

Team collaboration

Job description

Payentry is seeking a Payroll Implementation Consultant to join our Client Experience Team. You will assist with onboarding, train clients on our payroll and HR platform, and build strong relationships throughout the implementation process.

The role emphasizes delivering exceptional service, supporting diverse client needs, and collaborating with teammates in a hybrid work environment. A customer-focused, results-driven mindset is essential for success.