Remote PayCare Specialist - Anesthesia Payments & Support

HST Pathways; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

HST Pathways is looking for a PayCare Specialist to join their remote team. This role involves proactive communication with patients regarding anesthesia service charges to ensure financial transparency prior to procedures. You will handle inbound and outbound calls, assist with payment processing, and maintain detailed records while adhering to compliance standards.

The ideal candidate should have strong communication skills and a background in customer service. Join us to help improve patient financial experiences in healthcare.

Qualifications

• Minimum 18 years of age.
• Knowledge of HIPAA regulations and commitment to patient confidentiality.
• Experience with credit card payment processing preferred.
• Prior experience in customer service or call center environments preferred.

Responsibilities

• Conduct outbound calls to communicate anesthesia-related charges.
• Handle inbound patient calls regarding financial responsibility.
• Process secure credit card payments over the phone.
• Maintain detailed documentation of patient interactions.

Skills

Strong verbal communication

Customer service skills

Attention to detail

Multitasking

Job description

HST Pathways is looking for a PayCare Specialist to join their remote team. This role involves proactive communication with patients regarding anesthesia service charges to ensure financial transparency prior to procedures. You will handle inbound and outbound calls, assist with payment processing, and maintain detailed records while adhering to compliance standards.

The ideal candidate should have strong communication skills and a background in customer service. Join us to help improve patient financial experiences in healthcare.