Remote Patient Support Nurse

Valeris; Indiana; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Telehealth and EAP services

401(k) match

Paid time off + holidays

Diversity and inclusive culture

Job summary

Valeris is seeking a Patient Support Nurse to engage with program patients from enrollment through treatment, removing barriers to therapy and guiding them through their care journey.

The role emphasizes patient education on therapies, administration, and insurance navigation, with a focus on compassionate, evidence-based support and timely communications. Remote eligibility may apply based on business needs.

Qualifications

• Must have active RN licensure in current state of practice.
• 2-3 years of nursing experience with relevant disease state experience preferred.
• Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
• Case management or Clinical Trial Nurse experience, a plus.
• Bachelor's degree preferred.
• Remote work eligibility is subject to all work from home criteria met and based on business need.

Responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping the patient understand and navigate such barriers.
• Educate patients about treatments, side effects, administration, and insurance navigation, including financial assistance when applicable.
• Triage and support patients, coordinate with payers, and ensure adherence to SOPs and company policies.

Skills

RN licensure

Nursing experience

Nurseline triage

Call Center management

Education

Bachelor's degree preferred

Tools

Case management

Clinical Trial Nurse

Job description

Valeris is seeking a Patient Support Nurse to engage with program patients from enrollment through treatment, removing barriers to therapy and guiding them through their care journey.

The role emphasizes patient education on therapies, administration, and insurance navigation, with a focus on compassionate, evidence-based support and timely communications. Remote eligibility may apply based on business needs.