Remote RN: Patient Support & Care Navigation

Valeris, Inc.; Georgia; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Paid time off

401(k) match

Job summary

Valeris, Inc. is seeking a Patient Support Nurse to engage program patients from enrollment through therapy, helping them initiate and stay on course while navigating barriers and emotional and financial concerns.

The role requires active RN licensure, 2–3 years of nursing experience in relevant disease states, and remote-work eligibility; the 11:30 AM–8 PM ET shift is required, with potential travel as needed and a commitment to high-quality patient care.

Qualifications

• Must have active RN licensure in current state of practice.
• 2–3 years of nursing experience with relevant disease state experience preferred.
• Remote work eligibility is subject to all work from home criteria met and based on business need.

Responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping the patient understand and navigate such barriers.
• Provide education about prescribed therapy, dosing, and potential side effects with balanced manufacturer information.
• Collaborate with insurance payer to determine coverage benefits and anticipated out-of-pocket costs.
• Support patients by triaging to additional services and programs as needed.
• Report adverse events or product complaints in accordance with SOPs.

Skills

RN licensure

Nursing experience

Call Center experience

Remote work eligibility

Education

Bachelor's degree

Job description

Valeris, Inc. is seeking a Patient Support Nurse to engage program patients from enrollment through therapy, helping them initiate and stay on course while navigating barriers and emotional and financial concerns.

The role requires active RN licensure, 2–3 years of nursing experience in relevant disease states, and remote-work eligibility; the 11:30 AM–8 PM ET shift is required, with potential travel as needed and a commitment to high-quality patient care.