Remote Patient Services & Scheduling Specialist

Proliance Surgeons; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health coverage

401k with match

Job summary

Proliance Surgeons is seeking a Patient Services Representative to serve as the face of the practice. You will greet patients, assist with scheduling and triage, verify insurance, and ensure smooth patient flow within Edmonds Orthopedic Center.

Location: Edmonds, WA. Schedule: Monday–Friday, 8:00am–5:00pm. We value exceptional customer service and professional, patient-focused communication.

Qualifications

• High school diploma required.
• 1–2 years of customer service experience preferred.
• Experience in medical/public-facing environment a plus.
• Excellent communication and patient-focused attitude required.

Responsibilities

• Greet and direct patients, vendors and visitors.
• Schedule patient appointments and manage check-in/check-out.
• Verify insurance and eligibility, collect co-pays and balances.
• Maintain accurate patient records and confidentiality per HIPAA.

Skills

Customer service

Phone etiquette

Communication

Attention to detail

Education

High School Diploma

Tools

EMR systems

Practice Management software

Job description

Proliance Surgeons is seeking a Patient Services Representative to serve as the face of the practice. You will greet patients, assist with scheduling and triage, verify insurance, and ensure smooth patient flow within Edmonds Orthopedic Center.

Location: Edmonds, WA. Schedule: Monday–Friday, 8:00am–5:00pm. We value exceptional customer service and professional, patient-focused communication.