Front Office Patient Services Specialist

Proliance Surgeons; Gig Harbor (WA); On-site; USD 28,000 - 34,000; Full time

Job summary

Proliance Surgeons in Gig Harbor is seeking a Patient Services Representative to be the face of the practice. You will greet patients, schedule appointments, verify insurance, collect co-pays, and coordinate with the clinical team to ensure smooth patient flow.

The role requires strong customer service, attention to detail, HIPAA compliance, and the ability to adapt to a fast-paced medical office environment. On-site position with regular daytime hours.

Qualifications

• 1–2 years in public contact, preferably in medical office.
• Minimum 1 year front office or reception, medical preferred.
• Practice management software experience desired.

Responsibilities

• Greet and direct patients; manage check-in and scheduling.
• Verify insurance eligibility and collect payments.
• Maintain patient records and ensure privacy per HIPAA.
• Coordinate with medical team to facilitate appointments.

Skills

Customer service

Interpersonal skills

HIPAA compliance

Time management

Education

High School Diploma

Tools

Practice Management Software

EMR/EHR

Job description

Proliance Surgeons in Gig Harbor is seeking a Patient Services Representative to be the face of the practice. You will greet patients, schedule appointments, verify insurance, collect co-pays, and coordinate with the clinical team to ensure smooth patient flow.

The role requires strong customer service, attention to detail, HIPAA compliance, and the ability to adapt to a fast-paced medical office environment. On-site position with regular daytime hours.