Patient Care & Scheduling Specialist

Proliance Surgeons; Bellevue (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Proliance Surgeons in Bellevue, WA, is seeking a Patient Services Representative who will be the face of our clinics, greeting patients, guiding them through check-in, and coordinating appointments. You will verify insurance, collect consents, and ensure accurate data entry in our practice management and EMR systems.

The role emphasizes superb customer service, teamwork with physicians and medical assistants, and strict adherence to privacy laws (HIPAA).

Qualifications

• High school diploma or equivalent required.
• 1-2 years front desk or public contact experience.
• Medical office experience preferred.
• Practice Management experience desired.

Responsibilities

• Provide exemplary customer service in person and by phone.
• Greet and direct patients, vendors, and visitors.
• Schedule patient appointments and verify insurance eligibility.
• Enter patient and financial information accurately in PM system.
• Coordinate with medical staff to manage appointment flow.

Skills

Customer service

Interpersonal skills

HIPAA compliance

Phone etiquette

Multitasking

Education

High School Diploma or Equivalent

Job description

Proliance Surgeons in Bellevue, WA, is seeking a Patient Services Representative who will be the face of our clinics, greeting patients, guiding them through check-in, and coordinating appointments. You will verify insurance, collect consents, and ensure accurate data entry in our practice management and EMR systems.

The role emphasizes superb customer service, teamwork with physicians and medical assistants, and strict adherence to privacy laws (HIPAA).