Remote Patient Services Associate: Insurance Verification

TEKsystems; United States; Remote; USD 26,000 - 29,000; Full time

Job summary

TEKsystems is seeking a Patient Services Associate for a fully remote contract role. The position is based out of Morrisville, NC, with pay between $19.00 and $21.00 per hour. Responsibilities include outbound payer calls to verify benefits, documenting coverage details, and updating records in the Lynk and CRM systems.

Strong experience in a patient services or call center environment is preferred. The ideal candidate will have insurance verification experience, be comfortable speaking with

Qualifications

• Experience working from home in a patient services/call center environment.
• Experience with speaking to payers or providers in a healthcare setting.
• Familiarity with CRM and pharmaceutical benefit processes.

Responsibilities

• Make outbound calls to payers to verify benefits and gather intake information.
• Document coverage details in the Summary of Benefits and update case notes in the CRM system.
• Update payer information and case status in the Lynk system and CRM.

Skills

insurance verification

insurance coverage

Call center support

Health care

Customer service

Pharmaceutical industry

Job description

TEKsystems is seeking a Patient Services Associate for a fully remote contract role. The position is based out of Morrisville, NC, with pay between $19.00 and $21.00 per hour. Responsibilities include outbound payer calls to verify benefits, documenting coverage details, and updating records in the Lynk and CRM systems.

Strong experience in a patient services or call center environment is preferred. The ideal candidate will have insurance verification experience, be comfortable speaking with