Remote Benefit Verification Specialist

TEKsystems; Morrisville (NC); Remote; USD 26,000 - 28,000; Full time

Job summary

TEKsystems is seeking a Benefit Specialist for a fully remote contract role based out of Morrisville, NC. You will navigate benefit investigations, authorizations, and patient communications to ensure accurate and efficient record management.

The position emphasizes compassionate patient service, outbound benefit detail calls, and documentation in the Lynk system. In-office location is not required, and benefits are outlined for eligible temp staff.

Qualifications

• Experience in a home-based or remote work setting.
• Outbound calling experience preferred.
• Ability to communicate with payers and providers clearly.
• Secure, productive home office setup and reliable internet.

Responsibilities

• Conduct outbound calls for missing or unclear benefit details.
• Perform benefit investigations using standard scripts.
• Handle inbound calls for application status and information.
• Document findings in patient records and summaries.

Skills

insurance verification

insurance coverage

Call center support

Health care

Customer service

Pharmaceutical industry

Job description

TEKsystems is seeking a Benefit Specialist for a fully remote contract role based out of Morrisville, NC. You will navigate benefit investigations, authorizations, and patient communications to ensure accurate and efficient record management.

The position emphasizes compassionate patient service, outbound benefit detail calls, and documentation in the Lynk system. In-office location is not required, and benefits are outlined for eligible temp staff.