Remote Insurance Verification Specialist

TEKsystems; United States; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Plan

Life Insurance

Disability

HSA

Transportation benefits

Employee Assistance Program

PTO / Vacation

Job summary

TEKsystems is seeking a Patient Services Associate for a fully remote contract role. Based out of Morrisville, NC, the position pays $19.00–$21.00 per hour and requires strong payer communication, insurance verification, and customer service skills.

You will handle outbound calls, update records in the CRM, and document coverage details in the Summary of Benefits. The ideal candidate has call center experience in healthcare, works well from home with a secure setup, and can learn new systems

Qualifications

• Experience working from home.
• Outbound call experience.
• Experience with speaking to payers.
• Internet speed confirmed.
• Secure workplace.
• Experience with call monitoring and QA review of calls.
• Experience with learning new systems.
• Greater than one year of patient services/call center environment.

Responsibilities

• Outbound calls to payers to verify benefits and gather missing intake information
• Documents coverage details in Summary of Benefits
• Updates case notes in Lynk system to reflect status and actions taken
• All payer calls and updating information in CRM

Job description

TEKsystems is seeking a Patient Services Associate for a fully remote contract role. Based out of Morrisville, NC, the position pays $19.00–$21.00 per hour and requires strong payer communication, insurance verification, and customer service skills.

You will handle outbound calls, update records in the CRM, and document coverage details in the Summary of Benefits. The ideal candidate has call center experience in healthcare, works well from home with a secure setup, and can learn new systems