Remote Patient Registration & Billing Resolution Specialist

Elevate Patient Financial Solutions®; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K matching

Paid time off (PTO) — 15 days

7 paid holidays

2 floating holidays

Elevate Day (floating holiday)

Pet Insurance

Employee referral bonus program

Teamwork culture

Career growth opportunities

Job summary

Elevate Patient Financial Solutions is seeking a Registration & Financial Resolution Specialist for a fully remote role. You will support patients, guarantors, and insurers by registering patients, verifying insurance, and facilitating payments with accuracy and empathy.

Ideal candidates have strong communication, multitasking ability, and experience in high-volume healthcare environments. This role emphasizes timely resolution and precise documentation in a patient-focused setting.

Qualifications

• High school diploma or GED.
• Associate degree or 2+ years in patient scheduling, registration, or healthcare billing preferred.
• Over one year working in a customer service or client relations role.
• Office or hospital environment experience is preferred.
• High volume call center experience is preferred.
• Strong literacy (grammar, spelling, math) and Microsoft Office proficiency.

Responsibilities

• Serves as the initial point of contact, gathering patient demographics, insurance information, and payments.
• Registration & Intake: Register patients efficiently for appointments, surgery, or admissions.
• Data accuracy: Input accurate demographic and financial data into the system.
• Insurance verification: Verify eligibility and identify patient liability.
• Answer calls from patients, guarantors, and insurers.
• Research accounts to provide balance, payment and insurance information and educate callers.
• Resolve insurance and billing errors and set up payment plans or settlements as needed.
• Document work per Elevate PFS guidelines and maintain confidentiality.

Skills

Customer service

Phone communication

Time management

Multitasking

Communication skills

Education

High school diploma or GED

Associate degree or 2+ years healthcare experience

Tools

Microsoft Word

Excel

Outlook

Windows OS

HCA/Parallon IT systems

Job description

Elevate Patient Financial Solutions is seeking a Registration & Financial Resolution Specialist for a fully remote role. You will support patients, guarantors, and insurers by registering patients, verifying insurance, and facilitating payments with accuracy and empathy.

Ideal candidates have strong communication, multitasking ability, and experience in high-volume healthcare environments. This role emphasizes timely resolution and precise documentation in a patient-focused setting.