Remote Patient Onboarding & Education Specialist

ExactCare Pharmacy; Kentucky; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/dental/vision

Company-paid life insurance

Short-term disability

401(k)

Paid Time Off

Paid holidays

Job summary

AnewHealth is seeking an Onboarding Specialist to grow the patient base nationwide by educating patients on medication management solutions and coordinating with the ExactCare pharmacy team. The role emphasizes exceptional customer service, strong education of ExactCare solutions, and building relationships with patients.

The position is remote with full-time hours, requires 1+ year in pharmacy customer service and completion of an associate degree or equivalent experience.

Qualifications

• Associate’s degree in a related field or equivalent experience.
• 1+ year of pharmacy customer service experience.
• Certified Pharmacy Technician preferred.

Responsibilities

• Conduct health and medication reviews with patients, collecting key information.
• Enter prescription data accurately to ensure correct medications.
• Meet key performance metrics set by management.
• Educate facilities, institutions and patients about ExactCare services.
• Manage patient assessment process to grow business and referrals.
• Maintain records and prepare reports for team sharing.

Skills

Problem solving

Phone skills

Persuasion

Teamwork

Attention to detail

Communication

MS Office

Education

Associate degree or equivalent

Job description

AnewHealth is seeking an Onboarding Specialist to grow the patient base nationwide by educating patients on medication management solutions and coordinating with the ExactCare pharmacy team. The role emphasizes exceptional customer service, strong education of ExactCare solutions, and building relationships with patients.

The position is remote with full-time hours, requires 1+ year in pharmacy customer service and completion of an associate degree or equivalent experience.