Remote Patient Intake Coordinator — Healthcare & Insurance

CVS Health; Carson City (NV); À distance; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Work from home

Medical benefits

Dental benefits

Vision benefits

Bonus opportunities

Résumé du poste

CVS Health is seeking a Patient Intake Coordinator for the Enteral Nutrition Center to support initial patient admissions and coordinate cross-functional communication with branch teams, Sales, and Insurance Verification. You will help ensure patients begin care smoothly and efficiently.

This full-time remote role requires processing orders, assessing patient needs, and providing information on equipment and services while coordinating insurance details with referral sources and patients.

Qualifications

• Minimum two years experience in customer service.
• Minimum two years experience in healthcare.
• Minimum one year experience using Microsoft Office (Excel, Outlook, Word).

Responsabilités

• Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints.
• Assess patient needs and document referral requests for coordination of care.
• Provide information pertaining to equipment supplies and services to applicable departments to bring a patient on service.
• Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information.
• Relay insurance coverage to referral sources and patients and discuss forms required for billing with patients.
• Training will occur virtually and must be able to work alone.

Connaissances

Customer service

Healthcare experience

Microsoft Office (Excel/Outlook/Word)

Typing 40-50 wpm

Multitasking

Communication

Prescription processing

Basic math

Insurance terminology

Call center experience

Formation

High School diploma or GED

Outils

Microsoft Office

Description du poste

CVS Health is seeking a Patient Intake Coordinator for the Enteral Nutrition Center to support initial patient admissions and coordinate cross-functional communication with branch teams, Sales, and Insurance Verification. You will help ensure patients begin care smoothly and efficiently.

This full-time remote role requires processing orders, assessing patient needs, and providing information on equipment and services while coordinating insurance details with referral sources and patients.