Remote Patient Intake Coordinator – Healthcare

CVS Health; Athens (GA); À distance; USD 23 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision coverage

Paid time off

Retirement options

Wellness programs

Résumé du poste

CVS Health is seeking a Patient Intake Coordinator to support the Enteral Nutrition Center with the initial admission of patients onto service. You will coordinate between the branch, Sales, Insurance Verification, and referral sources to ensure smooth patient onboarding and high-quality care.

Responsibilities include processing referrals, documenting needs, sharing information about equipment and services, coordinating insurance verification, and communicating coverage to patients.

Qualifications

• Minimum two years experience in customer service.
• Minimum two years experience in healthcare.
• Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.

Responsabilités

• Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints.
• Assess patient needs and document referral requests for coordination of care.
• Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company.
• Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information.
• Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients.
• Training will occur virtually & must be able to work alone.

Connaissances

Customer service

Healthcare experience

Typing 40-50 wpm

Multitasking

Multiscreen

Formation

High School diploma or GED

Outils

Excel

Outlook

Word

Description du poste

CVS Health is seeking a Patient Intake Coordinator to support the Enteral Nutrition Center with the initial admission of patients onto service. You will coordinate between the branch, Sales, Insurance Verification, and referral sources to ensure smooth patient onboarding and high-quality care.

Responsibilities include processing referrals, documenting needs, sharing information about equipment and services, coordinating insurance verification, and communicating coverage to patients.