Remote Patient Intake & Care Coordination Specialist

CVS Health Corporation

Arkansas

Hybrid

USD 23,000 - 39,000

Full time

3 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation's Coram/CVS team seeks a Patient Intake Coordinator to support the Enteral Nutrition Center with initial patient admissions, coordinating between the branch, Insurance Verification, and referral sources to ensure high-quality care. This full-time, work-from-home role requires 2+ years in customer service and healthcare, plus proficiency with Microsoft Office (Excel, Outlook, Word).

It offers 40 hours weekly and a comprehensive benefits package.

Qualifications

Minimum two years experience in customer service.
Minimum two years experience in healthcare.
Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.

Responsibilities

Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints.
Assess patient needs and document referral requests for coordination of care.
Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company.
Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information.
Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients.