Remote Patient Financial Services Supervisor

Signature Performance, Inc.; Boise (ID); Remote; USD 64,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Life Insurance

Fully Paid Short- & Long-Term Disabil

Paid Vacation

Paid Holidays

Professional Development and Tuition

Job summary

Signature Performance, Inc. seeks a Patient Financial Services Supervisor to lead daily revenue cycle operations across HB/PB, mentoring teams and driving cash collections.

You will manage denials, appeals, self-pay, posting, and reconciliation, ensuring standards and timely workflows in a multi-hospital setting. Ideal candidates bring 4+ years in hospital PFS or revenue cycle, 1–2 years of supervisory experience, and strong analytical and communication skills, with a commitment to integrity and

Qualifications

• 4+ years of hospital Patient Financial Services or revenue cycle experience, including billing, AR, denials, collections, self-pay, cash posting, or related functions.
• 1--2+ years of demonstrated team lead, supervisory, or people leadership experience.
• Working knowledge of Hospital Billing (HB) and/or Professional Billing (PB), patient account lifecycle, and Medicare/Medicaid/payor processes.

Responsibilities

• Lead daily PFS operations for billed and PB functions, including billing, insurance follow-up, denials/appeals, self-pay, cash posting, and final account resolution.
• Manage work queues, AR inventories, aging, unresolved accounts, unapplied cash, credit balances and backlogs; align work to volume and staffing.
• Monitor staffing capacity, workload, volumes, and service levels; rebalance resources to maintain performance.
• Ensure timely, accurate execution of workflows, SOPs, payer requirements and documentation standards.
• Identify operational barriers affecting reimbursement and drive resolution with stakeholders.

Skills

Team leadership

Analytical skills

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

Epic Resolute HB/PB

Revenue cycle systems

Job description

Signature Performance, Inc. seeks a Patient Financial Services Supervisor to lead daily revenue cycle operations across HB/PB, mentoring teams and driving cash collections.

You will manage denials, appeals, self-pay, posting, and reconciliation, ensuring standards and timely workflows in a multi-hospital setting. Ideal candidates bring 4+ years in hospital PFS or revenue cycle, 1–2 years of supervisory experience, and strong analytical and communication skills, with a commitment to integrity and