Remote Patient Financial Services Lead

Signature Performance, Inc.; Portland (ME); Remote; USD 64,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Life Insurance

Fully Paid Short‑ & Long‑Term Disabil

Paid Vacation

Paid Sick Leave

Paid Holidays

Professional Development and Tuition

401(k) Program with Employer Match

Job summary

Signature Performance, Inc. is seeking a Patient Financial Services Supervisor to lead daily revenue cycle operations across billing, follow-up, denials, and cash posting.

You will mentor a team, monitor performance metrics, and drive improvements in cash collections and accounts receivable within a remote-based, nationwide role. The ideal candidate has 4+ years in hospital PFS or revenue cycle, strong leadership, and excellent analytical and communication skills.

Qualifications

• Minimum requirements include a high school diploma or equivalent and 1–2+ years of team leadership experience.
• Experience in hospital Patient Financial Services or revenue cycle, including billing, AR, denials, and self-pay.
• Strong understanding of HB/PB patient accounting lifecycle and payer processes.

Responsibilities

• Lead daily PFS operations: billing, follow-up, denials, self-pay, cash posting, reconciliations.
• Manage work queues, AR inventories, aging, and backlogs; align workload to capacity.
• Monitor staffing, volumes, and service levels; rebalance resources as needed.
• Ensure SOPs, payer requirements, and documentation standards are followed.
• Identify barriers to reimbursement and drive resolution.
• Oversee insurance follow-up for Medicare, Medicaid, commercial payers.
• Monitor aging, denials, appeals deadlines; prioritize activities.

Skills

Team leadership

Revenue cycle knowledge

Analytical / problem-solving

Communication

Multihospital operations

Education

High school diploma or equivalent

Associate or bachelor’s degree in healthcare administration, business, finance

Tools

Epic Resolute HB/PB

Revenue cycle analytics tools

Workflow automation tools

Job description

Signature Performance, Inc. is seeking a Patient Financial Services Supervisor to lead daily revenue cycle operations across billing, follow-up, denials, and cash posting.

You will mentor a team, monitor performance metrics, and drive improvements in cash collections and accounts receivable within a remote-based, nationwide role. The ideal candidate has 4+ years in hospital PFS or revenue cycle, strong leadership, and excellent analytical and communication skills.