Remote Patient Financial Care Specialist I

Cedars-Sinai; California; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

403(b)

Job summary

Cedars-Sinai seeks a Patient Financial Services role focusing on patient relations and billing resolution. The candidate will analyze and respond to inquiries, interpret payor contracts, and ensure timely collection of hospital and professional services accounts.

Strong customer service and billing knowledge are essential. Remote work is approved for certain states; however, this position primarily supports on-site operations with potential cross-training in revenue cycle functions.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• Minimum 1 year hospital or professional billing experience with customer service.

Responsibilities

• Identifies, analyzes, and resolves patient inquiries and issues.
• Responds to patient, insurer, and third-party inquiries to bring accounts to final resolution.
• Documents and negotiates payment plans within policy.
• Monitors work queues to ensure timely, accurate account resolution.
• Performs research and follow-up to resolve inquiries and ensure patient needs are met.
• Maintains compliance with PHI and department policies.

Education

High School Diploma/GED

Associate degree or related coursework (finance, business, health insurance)

Job description

Cedars-Sinai seeks a Patient Financial Services role focusing on patient relations and billing resolution. The candidate will analyze and respond to inquiries, interpret payor contracts, and ensure timely collection of hospital and professional services accounts.

Strong customer service and billing knowledge are essential. Remote work is approved for certain states; however, this position primarily supports on-site operations with potential cross-training in revenue cycle functions.