Remote Patient Financial Care Specialist I

Cedars-Sinai; Lorida (FL); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Healthcare

Paid time off

403(b) retirement plan

Zusammenfassung

Cedars-Sinai is seeking a Patient Financial Services role focused on patient inquiries, billing follow-ups, and collections. The job requires strong customer service and knowledge of payor contracts and billing policies.

You will work to resolve accounts, deescalate issues, and ensure timely payments within department guidelines. The position emphasizes accuracy, adherence to PHI/privacy standards, and collaboration with cross-functional teams in revenue cycle.

Qualifikationen

• High School Diploma/GED required; associate degree or college courses in finance, business, or health insurance preferred.
• A minimum of 1 year of hospital or professional billing and/or collection experience with customer service and call center experience required.

Aufgaben

• Identify, analyze, resolve and respond to patient inquiries and issues.
• Follow up on accounts to ensure payment and resolution.
• Negotiate and document payment plans within established policies.
• Initiate timely collection calls to patients and insurers to collect on unresolved accounts.
• Ensure accounts are routed correctly and maintained in the billing system.

Kenntnisse

Customer service

Call center

Billing experience

Ausbildung

High School Diploma/GED

Associate degree in finance/health insurance

Jobbeschreibung

Cedars-Sinai is seeking a Patient Financial Services role focused on patient inquiries, billing follow-ups, and collections. The job requires strong customer service and knowledge of payor contracts and billing policies.

You will work to resolve accounts, deescalate issues, and ensure timely payments within department guidelines. The position emphasizes accuracy, adherence to PHI/privacy standards, and collaboration with cross-functional teams in revenue cycle.