Remote Patient Care Supervisor - Lead Pharmacy Team

Navitus Health Solutions, LLC; Butlerville (IN); Remote; USD 54,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off (20 days)

Parental leave (4 weeks)

Holidays (9)

401K company match up to 5%

Adoption Assistance

Flexible Spending Account

Educational Assistance & ProfessionalÂ

Referral Bonus Program – up to $750

Job summary

Lumicera Health Services, powered by Navitus, is seeking a leadershi p role to guide a dynamic team in a remote-capable environment within the US. The position emphasizes staff development, process improvement, and effective coordination of daily workloads.

The role requires strong customer service and pharmacy knowledge, HIPAA compliance awareness, and experience in managed care or PBM settings. Remote work options are available for eligible locations.

Qualifications

• High school diploma or GED required; advanced degree preferred.
• Pharmacy/claims knowledge and HIPAA privacy basics preferred.
• Experience in managed care or PBM environments is a plus.

Responsibilities

• Lead and support staff to meet daily workload and quality goals.
• Coordinate scheduling, training, and performance monitoring.
• Ensure clear communication of updates and resources.
• Escalate issues and support staff with problem resolution.
• Maintain knowledge of Lumicera systems and tools.
• Travel up to 5% as needed.

Skills

Leadership experience

Customer service

Pharmacy knowledge

HIPAA/compliance awareness

Call center experience

Education

High school diploma or GED

Associate or Bachelor’s degree preferred

Job description

Lumicera Health Services, powered by Navitus, is seeking a leadershi p role to guide a dynamic team in a remote-capable environment within the US. The position emphasizes staff development, process improvement, and effective coordination of daily workloads.

The role requires strong customer service and pharmacy knowledge, HIPAA compliance awareness, and experience in managed care or PBM settings. Remote work options are available for eligible locations.