Remote Patient Care Coordinator

Sentara Health; South Carolina; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid time off

Parental leave

Education assistance

Student debt payoff

Life insurance

Disability insurance

Annual bonus opportunities

Job summary

Sentara Health is seeking a Patient Care Specialist for remote work with SRMH Orthopedics and Spine Center in Harrisonburg, VA. You will perform non-clinical tasks that support patient care delivery, including answering phones, scheduling appointments, and resolving patient inquiries.

The role requires a HS diploma and 3 years of customer service experience, with 1 year in health insurance or medical records-related tasks.

Qualifications

• 3 years of customer service experience required.
• 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers required.

Responsibilities

• Answering phones and scheduling appointments.
• Provide non-clinical support to the physician's office.
• Assist patients and respond to inquiries to ensure an excellent patient experience.

Skills

Customer service

Education

HS Diploma

Associate degree or higher

Job description

Sentara Health is seeking a Patient Care Specialist for remote work with SRMH Orthopedics and Spine Center in Harrisonburg, VA. You will perform non-clinical tasks that support patient care delivery, including answering phones, scheduling appointments, and resolving patient inquiries.

The role requires a HS diploma and 3 years of customer service experience, with 1 year in health insurance or medical records-related tasks.