Remote Patient Care Specialist - Admin & Scheduling

Sentara Health; Texas; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off and Holidays

Parental & Family Caregiver Leave

Education assistance and student loan

Bonus opportunities

Job summary

Sentara Health is hiring a remote Patient Care Specialist to provide non-clinical support in a physician's office, handling calls, scheduling, and patient inquiries. The team emphasizes collaboration to ensure exceptional patient care in a dayshift environment.

Minimum requirements include a HS Diploma and 3 years of customer service experience, plus 1 year in health-insurance related areas. Competitive benefits and base pay are offered.

Qualifications

• HS Diploma (Required).
• Associate Level degree or higher in lieu of the required experience will be considered.

Responsibilities

• Answer phones and schedule appointments.
• Answer patient questions and provide non-clinical support.
• Work as part of a team to ensure high-quality patient experience.

Skills

Customer service

Health insurance plans

Medical records data

Medical terminology

Registration

Scheduling

Third party payers

Education

HS Diploma

Associate degree or higher

Job description

Sentara Health is hiring a remote Patient Care Specialist to provide non-clinical support in a physician's office, handling calls, scheduling, and patient inquiries. The team emphasizes collaboration to ensure exceptional patient care in a dayshift environment.

Minimum requirements include a HS Diploma and 3 years of customer service experience, plus 1 year in health-insurance related areas. Competitive benefits and base pay are offered.