Remote Patient Care Specialist - Admin & Scheduling

Sentara Health; Athens (GA); A distancia; USD 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Adoption & Fertility Reimbursement

Parental Leave

Emergency Backup Care

Disability Plans

Life Insurance

Legal Resources

Bonus opportunities

Descripción de la vacante

Sentara Health seeks a Patient Care Specialist to provide non-clinical support in a physician's office and ensure an excellent patient experience by handling calls, scheduling, and patient inquiries. This is a fully remote, full-time role with a collaborative team culture.

The ideal candidate has 3 years of customer service experience and at least 1 year in health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers.

Formación

• 3 years Customer Service experience
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers

Responsabilidades

• Provide non-clinical support within a physician's office.
• Answer phones, schedule appointments, and answer patient questions.
• Work as part of a collaborative team to ensure the best patient care.

Conocimientos

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Descripción del empleo

Sentara Health seeks a Patient Care Specialist to provide non-clinical support in a physician's office and ensure an excellent patient experience by handling calls, scheduling, and patient inquiries. This is a fully remote, full-time role with a collaborative team culture.

The ideal candidate has 3 years of customer service experience and at least 1 year in health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers.