Remote Patient Care Specialist — Non-Clinical Admin

Sentara Health; Manchester (NH); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Discretionary bonus

Adoption, Fertility and Surrogacy Reim

Emergency Backup Care

Life Insurance

Job summary

Sentara Health is hiring a full-time Patient Care Specialist as a non-clinical support role inside a physician's office, primarily remote. You will answer phones, schedule appointments, and respond to patient questions, ensuring an excellent patient experience through teamwork.

The position requires about 3 years of customer service experience, with at least 1 year in health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers.

Qualifications

• 3 years of customer service experience.
• 1 year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers.

Responsibilities

• Provide non-clinical support within a physician's office and ensure an excellent patient experience.
• Answer phones and schedule appointments.
• Answer patient questions; work with team to deliver quality care.

Skills

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Job description

Sentara Health is hiring a full-time Patient Care Specialist as a non-clinical support role inside a physician's office, primarily remote. You will answer phones, schedule appointments, and respond to patient questions, ensuring an excellent patient experience through teamwork.

The position requires about 3 years of customer service experience, with at least 1 year in health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers.