Remote Patient Care Specialist

Sentara Health; Atlanta (GA); À distance; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Adoption reimbursement up to $10,000

Parental & Family Caregiver Leave

Emergency backup care

Disability plans (long/short-term)

Life insurance

Legal resources plan

Annual discretionary bonus

Résumé du poste

Sentara Health is seeking a full-time Patient Care Specialist for a remote role. The role involves non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure an excellent patient experience.

Ideal candidates have at least 3 years of customer service experience, with familiarity in health insurance plans, medical records data, and registration processes. The employer offers a competitive benefits package and potential bonus opportunities.

Qualifications

• 3 years customer service experience, including health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers.

Responsabilités

• Provide non-clinical support in a physician's office and ensure an excellent patient experience by performing complex administrative tasks.
• Answer phones, schedule appointments, and address patient questions.
• Collaborate with the team to support patient care delivery.

Connaissances

Customer service

Health insurance knowledge

Formation

Experience in medical office settings

Outils

Medical terminology

Registration & scheduling

Description du poste

Sentara Health is seeking a full-time Patient Care Specialist for a remote role. The role involves non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure an excellent patient experience.

Ideal candidates have at least 3 years of customer service experience, with familiarity in health insurance plans, medical records data, and registration processes. The employer offers a competitive benefits package and potential bonus opportunities.