Remote Patient Care Specialist — Administrative Pro

Sentara Health; Sioux Falls (SD); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision, life and disa

Paid time off

Discretionary annual bonus

Adoption, fertility and surrogacy upto

Emergency backup care

Job summary

Sentara Health is hiring a Patient Care Specialist for a fully remote role. You will perform non-clinical tasks in a physician's office, including answering phones, scheduling, and addressing patient inquiries, ensuring a smooth patient journey.

The role emphasizes teamwork and high-quality service in a diverse healthcare setting. The position requires several years in customer service and familiarity with health insurance plans and medical terminology, with opportunities for growth within

Qualifications

• 3 years Customer Service experience.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers.

Responsibilities

• Answer phones and provide non-clinical support within a physician's office.
• Schedule appointments and manage patient questions to ensure an excellent patient experience.
• Collaborate with the team to support patient care delivery and accurate information handling.

Skills

Customer service experience

Education

Health Insurance Plans Knowledge

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Job description

Sentara Health is hiring a Patient Care Specialist for a fully remote role. You will perform non-clinical tasks in a physician's office, including answering phones, scheduling, and addressing patient inquiries, ensuring a smooth patient journey.

The role emphasizes teamwork and high-quality service in a diverse healthcare setting. The position requires several years in customer service and familiarity with health insurance plans and medical terminology, with opportunities for growth within