Remote Patient Care Admin Specialist

Sentara Health; Lorida (FL); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Parental leave

Adoption/ Fertility reimbursement

Job summary

Sentara Health is seeking a Patient Care Specialist for a remote, full-time position to support a physician’s office. Responsibilities include handling phones, scheduling, and answering questions to ensure a superior patient experience.

A workflow emphasizes teamwork and comprehensive administrative tasks to support patient care delivery. The role requires at least 3 years in customer service and 1 year related to health plans or medical data.

Qualifications

• 3 years Customer Service experience.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers.

Responsibilities

• Provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.
• Primary duties include answering phones, scheduling appointments, and answering patient questions.

Skills

Customer service

Job description

Sentara Health is seeking a Patient Care Specialist for a remote, full-time position to support a physician’s office. Responsibilities include handling phones, scheduling, and answering questions to ensure a superior patient experience.

A workflow emphasizes teamwork and comprehensive administrative tasks to support patient care delivery. The role requires at least 3 years in customer service and 1 year related to health plans or medical data.