Remote Patient Care Specialist

Sentara Health; Maryland City (MD); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy Reim

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and

Life Insurance

Legal Resources Plan

Annual discretionary bonus

Job summary

Sentara Health is seeking a full-time Patient Care Specialist to provide non-clinical support within a physician's office. This remote role emphasizes delivering an excellent patient experience by handling complex administrative tasks that support patient care delivery.

Primary duties include answering phones, scheduling appointments, and answering patient questions. The team collaborates to ensure the best care for our patients.

Qualifications

• 3 years Customer Service experience
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers

Responsibilities

• Answering phones and directing calls
• Scheduling appointments and coordinating patient visits
• Answering patient questions and providing non-clinical support to the physician's office

Skills

Customer service

Phone support

Scheduling

Job description

Sentara Health is seeking a full-time Patient Care Specialist to provide non-clinical support within a physician's office. This remote role emphasizes delivering an excellent patient experience by handling complex administrative tasks that support patient care delivery.

Primary duties include answering phones, scheduling appointments, and answering patient questions. The team collaborates to ensure the best care for our patients.