Remote Patient Care Specialist — Medical Office Admin

Sentara Health; Guin (AL); Remote; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Adoption reimbursement

Parental leave

Emergency backup care

Annual discretionary bonus

Zusammenfassung

Sentara Health is seeking a Patient Care Specialist to join a physician's office as a non-clinical support professional. This remote, full-time role focuses on delivering an exceptional patient experience by handling calls, scheduling, and answering inquiries within a collaborative team.

Primary duties include phone handling, appointment scheduling, and responding to patient questions. The role emphasizes teamwork and timely, accurate administrative support to care delivery.

Qualifikationen

• 3 years customer service experience.
• 1 year experience with health plans, medical records data, terminology, registration or scheduling.

Aufgaben

• Answer phones and schedule appointments.
• Answer patient questions and provide non-clinical support to the physician's office.

Kenntnisse

Phone support

Appointment scheduling

Customer service

Health plans knowledge

Medical terminology

Registration

Jobbeschreibung

Sentara Health is seeking a Patient Care Specialist to join a physician's office as a non-clinical support professional. This remote, full-time role focuses on delivering an exceptional patient experience by handling calls, scheduling, and answering inquiries within a collaborative team.

Primary duties include phone handling, appointment scheduling, and responding to patient questions. The role emphasizes teamwork and timely, accurate administrative support to care delivery.