Remote Patient Care Specialist

Sentara Health; Tallahassee (FL); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy Reim

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Disability & Short-Term Dis

Life Insurance

Legal Resources Plan

Discretionary Bonus potential

Job summary

Sentara Health is hiring a full-time Patient Care Specialist for a remote role. You will perform non-clinical tasks to support patient care, including answering phones, scheduling, and addressing patient questions, contributing to an excellent patient experience.

Requirements include customer service experience and familiarity with health insurance plans, medical terminology, and related processes. The position offers a comprehensive benefits package and a competitive hourly pay range.

Qualifications

• Minimum 3 years of customer service experience.
• At least 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers.

Responsibilities

• Answer phones, schedule appointments, and answer patient questions.
• Provide non-clinical support to enable smooth patient care delivery in a physician's office.

Skills

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Job description

Sentara Health is hiring a full-time Patient Care Specialist for a remote role. You will perform non-clinical tasks to support patient care, including answering phones, scheduling, and addressing patient questions, contributing to an excellent patient experience.

Requirements include customer service experience and familiarity with health insurance plans, medical terminology, and related processes. The position offers a comprehensive benefits package and a competitive hourly pay range.