Remote Patient Care Specialist (Non-Clinical Admin)

Sentara Health; Idaho Falls (ID); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, fertility and surrogacy up$

Paid parental & family caregiver leave

Emergency backup care

Long-term disability, short-term-disb.

Life insurance

Legal resources plan

Annual discretionary bonus

Job summary

Sentara Health is hiring a Patient Care Specialist for a remote full-time position. Primary duties include non-clinical support in a physician's office, answering phones, scheduling appointments, and assisting patients with questions.

Requires 3 years of customer service experience and knowledge of health insurance plans. The role offers a base hourly pay range of $21.69–$32.44 with potential additional compensation such as shift differentials and bonuses, plus a comprehensive benefits package.

Qualifications

• Three years of customer service experience.
• One year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers.

Responsibilities

• Answer phones and route calls to appropriate staff.
• Schedule patient appointments and manage calendar.
• Answer patient questions and assist with front-desk tasks.

Skills

Customer Service

Phone support

Scheduling

Health insurance knowledge

Job description

Sentara Health is hiring a Patient Care Specialist for a remote full-time position. Primary duties include non-clinical support in a physician's office, answering phones, scheduling appointments, and assisting patients with questions.

Requires 3 years of customer service experience and knowledge of health insurance plans. The role offers a base hourly pay range of $21.69–$32.44 with potential additional compensation such as shift differentials and bonuses, plus a comprehensive benefits package.