Remote Patient Care Specialist – Medical Office Support

Remote Jobs; Harrisonburg (VA); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)/403(b) with employer match

Paid Time Off

Paid Parental Leave

Life Insurance

Disability Insurance

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Legal Resources Plan

Annual Bonus Potential

Job summary

Sentara Health seeks a remote Patient Care Specialist to join our team in Harrisonburg, VA. You will provide non-clinical support in a physician's office and help deliver an excellent patient experience by handling administrative tasks and inquiries.

The role requires a HS Diploma and 3 years of customer service, plus 1 year in health plans/medical records/ terminology. This full-time, dayshift position offers comprehensive benefits and remote work options.

Qualifications

• 3 years Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)
• Associate degree or higher may substitute for experience

Responsibilities

• Provide non-clinical support within a physician's office
• Answer phones and schedule appointments
• Answer patient questions and ensure an excellent patient experience

Skills

Customer Service

Scheduling

Registration

Medical Terminology

Medical Records Data

Health Insurance Plans

Teamwork

Education

HS Diploma

Associate Level degree or higher in lieu of the required experience

Job description

Sentara Health seeks a remote Patient Care Specialist to join our team in Harrisonburg, VA. You will provide non-clinical support in a physician's office and help deliver an excellent patient experience by handling administrative tasks and inquiries.

The role requires a HS Diploma and 3 years of customer service, plus 1 year in health plans/medical records/ terminology. This full-time, dayshift position offers comprehensive benefits and remote work options.