Remote Patient Care Specialist - Medical Office Support

Sentara Health; North Carolina; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Holidays

401(k)/403(b) with employer match

Life and Disability insurance

Educational assistance

Job summary

Sentara Health is hiring a full-time Patient Care Specialist for a remote role. You will perform non-clinical administrative tasks to support patient care, including answering phones, scheduling appointments, and responding to patient inquiries.

This team-oriented environment emphasizes strong collaboration to deliver excellent patient experiences. Candidates should have a HS Diploma (Associate degree or higher considered in lieu of experience) and 3 years of customer service, plus 1 year in

Qualifications

• HS Diploma is required.
• 3 years of Customer Service experience required.
• 1 year of experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.

Responsibilities

• Answering phones and scheduling appointments.
• Answering patient questions and providing non-clinical support.
• Support physician office operations to enhance patient experience.

Skills

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Education

HS Diploma

Associate Degree or higher in lieu of experience

Job description

Sentara Health is hiring a full-time Patient Care Specialist for a remote role. You will perform non-clinical administrative tasks to support patient care, including answering phones, scheduling appointments, and responding to patient inquiries.

This team-oriented environment emphasizes strong collaboration to deliver excellent patient experiences. Candidates should have a HS Diploma (Associate degree or higher considered in lieu of experience) and 3 years of customer service, plus 1 year in