Remote Patient Care Specialist - Front Office Admin

Sentara Health; Minnesota; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/Employer match

Paid Time Off (PTO)

Parental/military leave & education/de

Student debt help

Job summary

Sentara Health is hiring a Patient Care Specialist for a remote role in Harrisonburg, VA. The individual will perform non-clinical tasks in a physician's office, including answering phones, scheduling, and addressing patient questions, while maintaining an excellent patient experience.

Requirements include a HS diploma and 3 years of customer service, plus 1 year in health insurance or related areas. Salary ranges from $21.69 to $32.44 per hour with benefits.

Qualifications

• 3 years Customer Service experience (Required).
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required).

Responsibilities

• Answer phones and schedule appointments for patients.
• Provide non-clinical administrative support to the physician's office.
• Answer patient questions and coordinate with care teams to ensure a smooth patient experience.
• Collaborate with teammates to ensure the best care for patients.

Skills

Customer Service

Health Insurance Knowledge

Education

HS Diploma

Associate Level degree or higher

Job description

Sentara Health is hiring a Patient Care Specialist for a remote role in Harrisonburg, VA. The individual will perform non-clinical tasks in a physician's office, including answering phones, scheduling, and addressing patient questions, while maintaining an excellent patient experience.

Requirements include a HS diploma and 3 years of customer service, plus 1 year in health insurance or related areas. Salary ranges from $21.69 to $32.44 per hour with benefits.