Remote Patient Care Coordinator

Sentara Health; Kansas; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with employer match

Paid Time Off and Holidays

Family leave and caregiver leave

Educational assistance

Job summary

Sentara Health in Harrisonburg, VA is hiring a full-time Patient Care Specialist for a remote role. Duties include handling phones, scheduling, and assisting patients with questions to ensure a high-quality patient experience.

The role requires 3 years of Customer Service experience and 1 year with health insurance plans or related data; HS Diploma is required and an Associate degree or higher may substitute for experience. Base pay ranges hourly.

Qualifications

• HS Diploma required.
• Associate degree or higher in lieu of the required experience will be considered.
• 3 years Customer Service experience required.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.

Responsibilities

• Answer phones and schedule appointments.
• Answer patient questions and provide non-clinical support.
• Support patient care delivery in a physician's office as part of a teamwork-focused environment.

Skills

Customer service

Medical terminology

Scheduling

Registration

Third party payers

Education

HS Diploma

Associate degree or higher

Tools

Health Insurance Plans

Medical Records Data

Job description

Sentara Health in Harrisonburg, VA is hiring a full-time Patient Care Specialist for a remote role. Duties include handling phones, scheduling, and assisting patients with questions to ensure a high-quality patient experience.

The role requires 3 years of Customer Service experience and 1 year with health insurance plans or related data; HS Diploma is required and an Associate degree or higher may substitute for experience. Base pay ranges hourly.