Remote Patient Care & Scheduling Specialist

Sentara Health; Maryland; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy ReIm

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Disability

Short-Term Disability

Critical Illness plans

Life Insurance

Legal Resources Plan

Potential annual bonus

Job summary

Sentara Health is seeking a full-time Patient Care Specialist for a remote role in the United States. You will provide non-clinical support in a physician's office, answer phones, schedule appointments, and respond to patient questions to ensure an excellent patient experience.

The role requires 3 years of customer service and familiarity with health insurance plans and medical terminology. Salary ranges from $21.69 to $32.44 per hour, with potential for shift differentials and bonuses.

Qualifications

• 3 years Customer Service experience.
• Experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers.

Responsibilities

• Handle non-clinical tasks to support patient care delivery, including answering phones and scheduling appointments.

Skills

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Job description

Sentara Health is seeking a full-time Patient Care Specialist for a remote role in the United States. You will provide non-clinical support in a physician's office, answer phones, schedule appointments, and respond to patient questions to ensure an excellent patient experience.

The role requires 3 years of customer service and familiarity with health insurance plans and medical terminology. Salary ranges from $21.69 to $32.44 per hour, with potential for shift differentials and bonuses.