Remote Patient Care & Scheduling Specialist

Sentara Health; Salem (NH); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption & family benefits

Parental leave

Emergency backup care

Disability plans

Life insurance

Legal resources

Bonus program

Job summary

Sentara Healthcare is hiring a full-time Patient Care Specialist for a remote role. You will provide non-clinical support in a physician's office, handling phones, scheduling appointments, and answering patient questions to ensure a great patient experience.

Ideal candidates have at least 3 years of customer service and knowledge of health insurance plans, medical terminology, and registration processes. Base pay ranges from $21.69 to $32.44 per hour, with potential for incentives.

Qualifications

• 3 years of customer service experience.
• At least 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers.

Responsibilities

• Provide non-clinical support in a physician's office, handling calls and scheduling.
• Answer patient questions and assist with registration and data entry.

Skills

Customer service

Communication

Health insurance plans knowledge

Medical terminology

Scheduling

Job description

Sentara Healthcare is hiring a full-time Patient Care Specialist for a remote role. You will provide non-clinical support in a physician's office, handling phones, scheduling appointments, and answering patient questions to ensure a great patient experience.

Ideal candidates have at least 3 years of customer service and knowledge of health insurance plans, medical terminology, and registration processes. Base pay ranges from $21.69 to $32.44 per hour, with potential for incentives.