Remote Patient Care & Scheduling Specialist

Sentara Health; Town of King (WI); Remote; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Adoption, Fertility and Surrogacy Reim

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and†

Life Insurance

Legal Resources Plan

Discretionary bonus

Zusammenfassung

Sentara Health is seeking a Patient Care Specialist to provide non-clinical support in a physician's office. This remote role focuses on delivering an excellent patient experience by handling calls, scheduling, and patient inquiries.

The position requires strong customer service skills and experience with health plans, medical data, and terminology. Teamwork is highlighted, with several responsibilities across registration and scheduling.

Qualifikationen

• Three years of Customer Service experience.
• One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers.

Aufgaben

• Provide non-clinical support within a physician's office.
• Answer phones and schedule appointments.
• Answer patient questions; collaborate with team to ensure quality care.

Kenntnisse

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Jobbeschreibung

Sentara Health is seeking a Patient Care Specialist to provide non-clinical support in a physician's office. This remote role focuses on delivering an excellent patient experience by handling calls, scheduling, and patient inquiries.

The position requires strong customer service skills and experience with health plans, medical data, and terminology. Teamwork is highlighted, with several responsibilities across registration and scheduling.