Remote Patient Care Coordinator

Sacbar; Worcester, Northern (MA, KY); Hybrid; USD 51,577,000 - 91,693,000; Full time

Benefits offered by this job

Medical plan

Dental & Vision insurance

Paid time off

401(k)

Job summary

UnitedHealth Group seeks a friendly, patient-focused Associate Patient Service Specialist to support OBGYN care teams in Worcester, MA. You will verify patient data, educate on managed care, schedule visits, and coordinate procedures for inpatients and outpatients.

Role offers full-time hours with 8:00 AM–5:00 PM shifts and potential overtime. Remote work from Worcester with occasional onsite requirements as needed.

Qualifications

• High School Diploma or GED is required.
• 1+ years of customer service experience in a clinical setting.
• 1+ years of EMR experience is required.

Responsibilities

• Verify demographic, insurance and patient information.
• Handle patient-care related calls via the queue and meet department metrics.
• Coordinate patient visits and procedures for inpatients and outpatients.

Skills

Customer service

EMR experience

Communication skills

Time management

Education

High School Diploma/GED

Tools

EPIC

Job description

UnitedHealth Group seeks a friendly, patient-focused Associate Patient Service Specialist to support OBGYN care teams in Worcester, MA. You will verify patient data, educate on managed care, schedule visits, and coordinate procedures for inpatients and outpatients.

Role offers full-time hours with 8:00 AM–5:00 PM shifts and potential overtime. Remote work from Worcester with occasional onsite requirements as needed.