Remote Patient Billing & Support Specialist

US Acute Care Solutions; Kentucky; Hybrid; USD 20,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA & FSA

401(k)

Paid time off

Parental leave

Disability insurance

AD&D insurance

Job summary

US Acute Care Solutions is seeking a Patient Service Representative for a fully remote role. You’ll handle high-volume inbound calls, assist patients with billing questions, explain payment options, and guide customers through the care journey, while delivering compassionate, accurate service. No experience required, but prior call center or billing exposure is helpful.

A high school diploma is required. This position offers competitive hourly pay, benefits, and growth opportunities within a

Qualifications

• High school diploma or equivalent.
• Experience in call centers, customer service, medical insurance, or billing is helpful, but not required.

Responsibilities

• Handle high volume of inbound calls from patients and others.
• Identify caller needs and resolve inquiries in a timely, accurate manner.
• Research and document billing issues following standard work policies.

Skills

Customer Service

Phone Skills

Communication

Adaptability

Windows Suite

Education

High School Diploma

Tools

Excel

Word

Outlook

Job description

US Acute Care Solutions is seeking a Patient Service Representative for a fully remote role. You’ll handle high-volume inbound calls, assist patients with billing questions, explain payment options, and guide customers through the care journey, while delivering compassionate, accurate service. No experience required, but prior call center or billing exposure is helpful.

A high school diploma is required. This position offers competitive hourly pay, benefits, and growth opportunities within a