Remote Patient Billing & Resolution Specialist

Apria Healthcare LLC; Arizona; Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision care

401(k) Plan

Paid time off

Disability coverage

Parental leave

Well-being programs

Job summary

Accendra Health is seeking an Individual Contributor to deliver excellent customer service and product information to patients and providers. You will enhance communication, support field teams, and help improve patient experiences across our home-based care services.

The role requires a high school diploma with 3–5 years in healthcare/insurance, strong communication, and collaboration skills. This remote position supports our Apria and Byram networks and offers competitive benefits.

Qualifications

• High school degree or equivalent required.
• 3–5 years’ experience in healthcare/health insurance.
• Strong communication and problem-solving abilities.

Responsibilities

• Provide excellent customer service and product information to patients and providers.
• Support field teams, operations and sales with timely feedback.
• Investigate and resolve common complaints and identify improvement opportunities.
• Proactively improve the patient experience and engagement.
• Support employee programs to reinforce company culture.
• Perform other duties as required.

Skills

Patient-focused

Action-oriented

Collaborative

Clear communicator

Energetic

Relationship builder

Education

High school degree or equivalent

Tools

MS Office

Job description

Accendra Health is seeking an Individual Contributor to deliver excellent customer service and product information to patients and providers. You will enhance communication, support field teams, and help improve patient experiences across our home-based care services.

The role requires a high school diploma with 3–5 years in healthcare/insurance, strong communication, and collaboration skills. This remote position supports our Apria and Byram networks and offers competitive benefits.