Remote Patient Billing & Insurance Resolution Specialist

Apria-Healthcare; Olympia (WA); Remote; USD 27,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

PTO & 401(k)

Job summary

Accendra Health is hiring an Individual Contributor to deliver exceptional patient-focused service and accurate product information to patients and providers. You will support field operations, collaborate across teams, and help resolve issues promptly to improve patient experiences.

The role emphasizes proactive problem solving, clear communication, and driving a positive culture within a remote US-based team. A high school diploma and healthcare/insurance experience are required.

Qualifications

• Minimum high school diploma or equivalent.
• 3-5 years’ experience in healthcare/health insurance industry.
• Strong communication and problem-solving skills.

Responsibilities

• Provide excellent customer service and product information to patients and providers.
• Support Field teams, Operations and Sales with timely feedback.
• Investigate and address common complaints and trends.

Skills

Patient-Focused

Action-Oriented

Collaborative

Effective Communicator

Energetic & Passionate

Relationship Builder

Education

High school degree or equivalent

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health is hiring an Individual Contributor to deliver exceptional patient-focused service and accurate product information to patients and providers. You will support field operations, collaborate across teams, and help resolve issues promptly to improve patient experiences.

The role emphasizes proactive problem solving, clear communication, and driving a positive culture within a remote US-based team. A high school diploma and healthcare/insurance experience are required.