Remote Patient Account Resolution Specialist

Accendra Health, Inc.; Washington (Washington County); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) Plan

Paid time off

Paid parental leave

Job summary

Accendra Health is seeking an Individual Contributor to deliver outstanding customer service and product information to patients and providers. You will support field teams, operations, and sales, solving issues and partnering cross-functionally to enhance patient experiences.

Join a remote US-based role focused on compassionate care, clear communication, and building strong relationships with patients and teammates alike.

Qualifications

• High school diploma or equivalent.
• 3-5 years’ experience in healthcare/health insurance industry.
• Experience in patient/customer service and communication.

Responsibilities

• Provide excellent customer service and product information to patients and providers.
• Support Field teams, Operations and Sales with timely feedback to improve patient experiences.
• Problem-solve common complaints and suggest preventative measures.
• Contribute to a positive, patient-centric environment and company culture.

Skills

Patient-focused

Action oriented

Collaborative

Effective communication

Energetic

Relationship building

Education

High school diploma

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health is seeking an Individual Contributor to deliver outstanding customer service and product information to patients and providers. You will support field teams, operations, and sales, solving issues and partnering cross-functionally to enhance patient experiences.

Join a remote US-based role focused on compassionate care, clear communication, and building strong relationships with patients and teammates alike.