Remote Patient Admissions & Registration Specialist

ochsner; Lafayette (LA); Remote; USD 32,000 - 52,000; Full time

Job summary

Ochsner Health in Louisiana seeks a Patient Access Representative to greet patients, schedule appointments, verify demographics, and collect payments. You will play a critical role in accurate registration and insurance verification while protecting patient privacy.

Ideal candidates have a high school diploma, 1 year in healthcare or customer service, plus strong communication, clerical, and computer skills.

Qualifications

• Requires data entry and accurate information processing.
• Strong communication, both verbal and written, and professional presentation of information.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission.
• Explain insurance benefits and collect co-pays, deductibles, and self-pay portions.
• Input demographic and financial information accurately into systems.

Skills

Data entry

Verbal and written communication

Interpersonal skills

Clerical skills

Billing knowledge

Problem solving

Time management

Team collaboration

Judgment and discretion

Education

High school diploma or equivalent

Associate’s degree

Tools

Windows applications

Billing software

Job description

Ochsner Health in Louisiana seeks a Patient Access Representative to greet patients, schedule appointments, verify demographics, and collect payments. You will play a critical role in accurate registration and insurance verification while protecting patient privacy.

Ideal candidates have a high school diploma, 1 year in healthcare or customer service, plus strong communication, clerical, and computer skills.