Patient Access & Registration Specialist

Ochsner Health; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Lafayette, LA seeks a Patient Registration Specialist to warmly greet patients, schedule appointments, and complete check-in/admissions. You will verify identity and collect demographic data to support accurate records and reimbursement.

Responsibilities include verifying insurance, collecting co-pays, and cross-training to support multiple patient and payer types, with emphasis on privacy, accuracy, and patient satisfaction.

Qualifications

• Must have strong customer service skills and professional demeanor.
• Ability to collect and verify demographic and insurance information.
• Proficiency with Windows-based applications and data entry.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission.
• Ensure all forms are complete and accurate; collect co-pays and self-pay amounts.
• Input demographic and financial information; explain insurance benefits.
• Verify insurance and assist with medical billing compliance.
• Balance cash drawer and perform end-of-shift procedures.

Skills

Customer service

Verbal & written communication

Data entry

Cash handling

Problem solving

Education

High school diploma or equivalent

Associate's degree (preferred)

Tools

Windows

Health care software

Job description

Ochsner Health in Lafayette, LA seeks a Patient Registration Specialist to warmly greet patients, schedule appointments, and complete check-in/admissions. You will verify identity and collect demographic data to support accurate records and reimbursement.

Responsibilities include verifying insurance, collecting co-pays, and cross-training to support multiple patient and payer types, with emphasis on privacy, accuracy, and patient satisfaction.